Physicians are facing increased pressures from every direction. Insurance companies and government regulations burden practices with increasing layers of paperwork while decreasing reimbursement. Higher patient expectations are resulting in increasing frustration, loss of control, higher overhead, and decreasing income. Electronic Charting helps meet these challenges.

  • Use of customizable Templates help in capturing the data in the structural form to help generate the special Reports.
  • Progress Notes, labs, Lab diagnosis and phone messages can be seen at one place.
  • Generates optimal CPT code that can be easily justified.
  • Tracks overdue Labs, Tests and Orders
  • Incoming Lab results get automatically attached with Patient Chart
  • User definable flow sheets can be used to see the trends in data
  • Provides customizable Patient education hands out
  • Improves communication between referring physicians
  • Provides access to ICD-9, CPT and HPCSS
  • Documents to the other physicians and Prescription Fax can be directly sent to Pharmacy using fax server.

Chart increases profitability by decreasing documentation time, justifying higher coding levels, prompting for complete charge capture, eliminating transcription expense, reducing paper costs, and decreasing malpractice exposure.
Every practice is unique. We take time to study the office work-flow and provider style of charting patient visits. With that information, we evaluate the available EMR/EHR Products and recommend top three that could best fit with the practice. Once a product is selected, we work on Project Planning to Implementation to Training. Customization of the EMR/EHR during implementation is a very important step for the successful implementation. We work closely with Providers to create or enhance the existing templates and configure the product to closely match with the existing office work-flow. We also suggest to make the necessary changes in the office work-flow when we feel that the alternate work-flow would help increase the productivity of the office staff and meaningful use of EMR

Electronic Scheduling ensures the growth of a practice by maximizing time spent in the office while helping to further drive production. Schedule optimizes patient booking density and load balancing by creating different schedules for different days and for different durations depending on the visit types. Patients can be put in the wait list. No shows and cancellations are tracked, with automated prompts to fill canceled slots from wait lists. Mini triage notes prompt the scheduler to ask important questions or give instructions to patients at the time of making appointments.
Though Electronic Scheduler comes with all bells and whistles, most of the practices require only few basic features for day to day operations. We first work with the front-desk staff to understand the recurring challenges they face in patient scheduling and then recommend top three electronic scheduling products. Once product is selected, we implement the scheduler and train the front desk staff on day-to-day tasks related with the patient scheduling.

Today's complex medical billing environment requires a billing system that is fast, functional, and adaptable to fit your office work-flow. Basic tasks should be easy and intuitive, but the system should still deliver comprehensive tools that simplify claims follow up, data analysis, and other practice management tasks. Electronic Billing integrated with the electronic Charting helps meet these challenges
  • When patients arrive at the practice, demographics are updated, insurance cards are scanned into the system, co-payments are collected and receipts printed.
  • When used with the integrated Electronic EMR/HER, a claim is created with a single click on completion of the patient visit. Office and Contracted fee schedule linked to the     procedures and prepayments are applied against the charges.
  • Claims are scrubbed for correctness before they are queued for the paper or electronic processing. On posting of the electronic and paper EOBs, system notifies when     payments don’t match contracted rates
  • Patient statements are generated on plain paper or can be electronically uploaded to the clearing house for printing
  • Tracks referrals, manage care authorization and notify the front desk and biller when referral thresholds have been crossed.
  • Role based security and audit trails help to detect any fraud
  • A wide variety of Reports are generated including charge and payment tracking, utilization, profitability and adjustment analysis.
We highly recommend Practices to deploy Practice Management Products that have been developed from ground up in last five to seven years. The new products have the advanced features like claim scrubbing, seamless integration with the clearing house, electronic remittance posting and advanced reporting features to identify the areas that need attention to improve the A/R. It has been very difficult for the older Practice Management products to include new features because of the compatibility issues. We understand that not all practices are ready for the EMR/EHR. We also understand that migration of Patient and Insurance demographics from one Practice Management Product to another is not trivial. So our recommendation is to pick the product from a vendor that has seamlessly integrated Practice Management and EMR/HER Products so that EMR/HER could be deployed in future with minimal or no disruption. Once a product is selected, we work on planning, installation, customization and migration of the demographics from the existing Practice Management solution to the new solution. As part of the training we train the Billing Staff on the Tasks that are performed on daily, weekly and monthly basis.

Electronic document management solution is the key to eliminate paper in a busy medical office. It allows you to rapidly scan and categorize old charts, paper documents generated from outside sources. It allows you to capture anything related to the patient chart -- lab results, color images, referral letters and other correspondence, video with sound, and images of insurance cards for reference purposes. You can even host and view files from third party vendor applications and devices. You can store custom forms such as Advanced Beneficiary Notices (ABN) and patient information forms for rapid access.
Enormous economic benefits can be realized by converting a paper-based medical office to a paperless record system. Medical Economics (December 1997) has estimated that the creation, tracking, storage and maintenance of paper records cost $8 per chart per year. Electronic records can be maintained for $1.00 to $2.00 per chart per year. With electronic records, there is also a reduced expense for real estate space that would otherwise be needed for paper records. Combining the tasks of imaging/document management with the reduced work of medical records management (filing, chart pulls, etc.) reduces labor costs by 50 to 100%.
We implement a scalable solution keeping the future storage growth in mind. We also help our clients to define the right categories and set format and resolution of the scanned documents for faster retrieval and optimal use of the storage.

It is an important step to convert all the old office paper records into digital records for the complete implementation of Electronic Document Management System or EMR. Client staff does the scanning using the state of the art scanners and we do the indexing of the scanned images and upload into the client system.

Errors that result from illegible hand-writing, incorrect doses, and missed drug-drug or drug-allergy reactions contribute to thousands of deaths. Electronic prescribing provides an easy and convenient answer to this problem. It helps
  • Save staff and physician time by electronically prescribing medications and receiving refill requests from pharmacies
  • Maintain patient medications, and allergies
  • Receive allergy, drug-to-drug, and disease interaction alerts
  • Check formulary and eligibility in real-time
  • Request a patient's complete medication history from pharmacies
Physicians who transmit prescriptions electronically to pharmacies earn an incentive payment of 2% of their total Medicare allowed charges during 2009, 1% during 2010 and 0.5% in 2011. Penalty of not using Electronic Prescribing will be 1% in 2012, 1.5% in 2013 and 2% in subsequent years.
We screen the available electronic prescription products and pick the one for implementation that could seamlessly integrate with their existing EMR and/or Practice Management Software. If needed, we develop tools or interfaces to avoid the duplication of the Patient demographics.

Patient Portal is a secure internet-based solution that enhances the physician-patient relationship, improves quality of care and reduces operational expenses. Clinics can share lab results, appointments and health maintenance reminders directly with patients. Patients can view and update health summaries, schedule appointments and request refills and referrals, via any internet connection.
This creates a competitive advantage for your practice by saving time and money through reducing unnecessary and valuable provider face time, staff time, patient follow-up calls, as well as providing patients with greater convenience through saving them time and money by reducing patients taking time to call in, and saving one or more unnecessary trips to the medical office.
We help office to integrate the third party Patient Portals with the EMR and Practice Management solutions deployed in the Practice.

We believe in always UP infrastructure for the clinics that are using EMR Systems. If the servers are down, physicians will not be able to see patients and front desk will not be able to check-in patients.
With our experience with enterprise environment, we take time to design the Infrastructure so that any failure in the CPU Board, Power supply or disks could not bring the server down. We also configure the system in RAID configurations with hot-swap disk capability so that data is continuously available all the time on disk failures.

Though most of the Server Software and EMR Systems have built-in advanced security features, not every clinic configure security features correctly.
We design and implement the Security Policy for the entire clinic that meets or exceeds the HIPPA compliance. On request, we deploy system with data encryption capabilities.

Patient Medical Records are valuable. Unlike Paper Charts, it is easier to lose all the data very easily by malicious or accidental usage or malfunctioning of the hardware. A Doctor’s office cannot afford to lose data by any means. It requires good Backup and Disaster Recovery plan. Data must be backed up every day. The disaster recovery plan protects data when the catastrophic events such as fire, flood or earthquake occur.
We design and implement the backup & disaster recovery plan for our clients using the best cost effective hardware and software. We guarantee to restore desktops within 1-2 hours and servers within 4-8 hours.