According to industry sources, about 25% of all submitted claims are denied by the insurance carrier. Furthermore, it is estimated that about 1/3 of these denials are a result of the patient not having active coverage, or some other piece of information that could easily be obtained from an insurance eligibility check. About 8% of all claims are denied for not having accurate eligibility information at the time of submission Informed can help practices dramatically reduce their accounts receivable cycle and increase revenue, by significantly reducing the impact of ineligibility, and increasing the number of "clean" claims that are sent to insurers i.e., claims that are both complete, and are only for patients who are eligible for benefits. Unfortunately, eligibility verification is one of the most neglected elements in the revenue cycle.
Absence of proper eligibility and benefit verification leads to various downstream problems like delayed or non-payments, decreased revenue realization, dissatisfied patients, increased staff effort etc. To avoid these problems, Informed provides a comprehensive services consisting of trained staff, technology, management and expertise with extensive experience delivering high quality cost effective patient insurance eligibility and related services.
Informed Eligibility Verification Services are geared towards individual family practices, multi-specialty clinics, community health centers or large hospitals.

Accuracy and quality medical transcription is critical for patient safety, risk management, the revenue cycle, and continuity of health care services.
Informed’s medical transcription services leverage leading Internet based technologies to provide efficient, highly accurate, quality-driven, and cost-effective services. Our services are callable from single provider practices, medical groups, and health clinics, ambulatory surgery centers to large hospitals.
Our Medical Transcription Services provides a seamless integration with the hospital or medical practice, which include dictation capture, routing and transcription, to returning documents in the any preferred format to any destination or software. We offer a full array of flexible solutions that can be designed to meet your specific needs. We do offer customize solutions based on your facility’s individual dictation system requirements, hospital information platform, and delivery format of transcribed reports.
Our offshore delivery centers provide a highly efficient, cost effective and reliable service to various single physicians, medical groups, health-care clinics and hospitals. We utilize our global advantage and near shore resources to provide economical medical transcription outsourced services.
  • Transcripts delivered within 24-48 hours, guaranteed (typically 24 hours)
  • Dictate via easy-to-use hand held digital recorder
  • FREE EZ-install software for uploading voice files and downloading transcribed reports.
  • Use Secure File Transfer for transmission over the internet
  • Regular external third-party medical transcription audits ensure consistent quality
  • Use our interface to automatically download transcripts and attach to patient chart in your EMR system

An industry study of medical appointments and no show rates determined that: "Published average show rates are 58%; young patients and those with low income patients are more likely to no show. 'I Forgot' is the most common reason for a no show."
The study concludes: "Appointment reminder services can be very effective in improving show rates, including among Medicaid patients..."
Informed automated or in-person appointment reminder can significantly improve your show rates with a positive impact on your revenue realization and profitability along with improved patient satisfaction, leaving the patient with a “cared for” feeling. Every practice big or small can utilize these services, our global centers help you keep the cost of the reminders low.
Call patients in human male or female voice remind them of their upcoming appointment to add significant revenue to your bottom line.
  • Use our easy-to-use Web page to enter the Appointment Information
  • Remind about the documents or due payments
  • Download the Patient request to re-schedule the appointment
  • Use our interface to securely transfer appointment data to our calling center from patient scheduling system

We offer a full range of outsourced medical billing and coding services with faster turnaround. There is more than 50% saving. It includes
  • Patient demographics entry using the scanned Patient Registration forms
  • Charge Entry using the scanned Super bills
  • Electronic and Paper Claim filing to Insurance Payers
  • Posting of Paper EOBs and electronic ERAs
  • Availability of Scanned EOB Images attached to Invoices for references
  • Secondary Claims Filing and Patient Statements
  • Tiered Rates for Clean Claim and Denial Claim Processing
  • Reconciliation of Accounts

It is an important step to migrate the Patient demographics, Insurance demographics, Appointments and digital medical records from legacy system to the new EMR/EHR and Practice Management system. There are many risks of improper Data migrations that include medical record duplication, poor data quality and missing information, which can lead to poor patient care, patient and provider dissatisfaction, regulatory noncompliance and potential legal liabilities.
We offer the data migration services to migrate the data from legacy systems to new system in an efficient, accurate and timely manner. We understand the importance of data privacy. We ensure the security of the Health Records by allowing the right people to have access to view and update the information.